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Every Klipy email includes a one-click, HMAC-verified unsubscribe link, and clicking it takes effect immediately. Klipy tracks two kinds of suppression — email preferences for Klipy users, and a suppression list for external recipients — plus a per-delegation toggle for agent notification emails. Once suppressed, an address stays off Klipy’s send list.

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How to unsubscribe

1

Find the unsubscribe link

Every Klipy email cluster that supports unsubscribing includes an Unsubscribe link in its footer. Look for it at the bottom of the message.
2

Click the link

You’ll land on a confirmation page naming the specific type of email you’re unsubscribing from — for example, onboarding emails or meeting recap emails — so you know exactly what you’re turning off.
3

Confirm

Confirming applies the suppression right away. Klipy won’t send you that type of email again after this step completes, and there’s nothing further to do — no separate settings page to also update.
Clicking an unsubscribe link twice is safe — the second click is treated as a no-op success rather than an error, so accidental double-clicks or link previews from your email client won’t cause problems. You also don’t need to worry about clicking the wrong unsubscribe link by mistake in an old email: the confirmation page always names the specific email type before you confirm anything, so you can back out if it’s not the one you meant to turn off.

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Who unsubscribing protects

Klipy suppresses sends in two different ways, depending on who the recipient is. Both paths are checked before every send, so you don’t need to unsubscribe more than once for the same type of email to stay protected. Which path applies to you depends entirely on whether you have a Klipy account, not on how you received the email.

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Turning off agent notification emails per delegation

Agent notification emails — alerts tied to a specific delegation, like a run completing or needing your attention — have their own opt-out separate from the two suppression paths above.
  • Per-delegation toggle — each delegation has its own notification setting, so you can turn off email alerts for one delegation while keeping them on for another.
  • Checked at send time — Klipy re-checks the toggle at the moment it’s about to send, not just when the delegation was scheduled, so a change you make takes effect even for notifications that were already queued.
  • No master switch — there isn’t currently a single setting to turn off all agent notification emails at once across every delegation. If you run several delegations and only want alerts from one, adjust each one’s toggle individually.

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Who Klipy will never email

Klipy checks its suppression records before every send and will never email:
  • An address that’s been added to the suppression list, whether from an unsubscribe or another reason
  • An address that has hard bounced — Klipy’s email provider reports the address as undeliverable
  • An address that has filed a spam complaint against a Klipy email
  • A Klipy user whose email preferences mark them as opted out of that specific type of email
If a send is blocked for any of these reasons, Klipy simply skips it — there’s no error shown to the sender, and no retry that works around the suppression. This applies the same way whether the email would have come from Klipy directly, like a recap or reminder, or from an agent notification tied to a delegation: the suppression check runs before every send, regardless of what triggered it. None of these checks require you to do anything in advance for an address to be protected. A hard bounce or spam complaint against a past email is enough on its own to keep Klipy from emailing that address again — you don’t also need to click an unsubscribe link for it to take effect.

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When to contact us

If you unsubscribed or your address bounced or complained, but you’re still receiving that type of email from Klipy, reach out through the Get help option in Klipy’s Help menu. Include the email address involved and which type of Klipy email you’re still seeing, so the team can check your suppression status directly.
Click the Unsubscribe link in the footer of the email, then confirm on the page that follows. It applies immediately and names the specific email type you’re turning off.
Just the type named on the confirmation page, like onboarding or meeting recap emails. Klipy tracks suppression per email type, not as one global switch.
Yes. Each delegation has its own notification toggle, so you can turn off email alerts for one delegation without affecting any others.
No. Addresses that hard bounce or file a spam complaint are added to Klipy’s suppression list, and Klipy checks that list before every send.
Last modified on July 30, 2026