What you’ll see
Look through Klipy’s account and workspace settings and you won’t find a “Delete account,” “Delete organization,” or “Delete my data” control anywhere, including on the account page itself. There’s no confirmation dialog to stumble into and no hidden menu item, because the control simply isn’t there. What you will find is an export option under Settings > Import & Export. On a paid plan, this lets you download your contacts as a CSV file. On the Free plan, the same screen shows an upgrade prompt instead of an export button. Either way, the export only ever covers contact records, and nothing else in Klipy has an export path today:Why it happens
- No self-serve deletion yet — account and organization deletion in Klipy isn’t a self-serve feature today.
- Groundwork exists, but isn’t connected — Klipy’s database has fields meant to track a deletion in progress, but nothing in the product actually writes to them.
- Support runs it manually — a manual process purges an organization’s records, but it has to be triggered directly by support. No button or menu item in the app starts it, whether you want your whole account gone or just specific records removed.
- Export is contacts-only, by design — deals, companies, notes, tasks, and interactions aren’t wired into the export tool yet, so requesting one of those record types isn’t possible through export today.
What to do now
Decide what to back up first
Export your contacts
Contact support with your deletion request
Can I ask Klipy to delete only some of my data?
Yes, but it’s the same support-mediated process as a full account deletion, just scoped down in the request you send. Klipy doesn’t have an in-app control to delete a single deal, company, note, or contact in bulk, or to purge one data type while keeping the rest, so a partial request goes through support the same way a full account deletion does. Under GDPR and similar data-protection regulations, you also have the right to ask Klipy to access, correct, or delete your personal data specifically. That right works the same way today: contact Klipy support or email privacy@klipy.ai with what you’re asking for, and the request is handled manually rather than through a self-serve control. Whether you’re asking for a full account close-out, the removal of specific records, or a GDPR-style data request, the starting point is the same conversation with support.When to contact us
Reach out any time you want your account or your organization’s data deleted, whether that’s everything or just specific records, or if you’re unsure what a contact export will and won’t include before you request it.Can I export deals, companies, or notes before deleting my account?
Can I export deals, companies, or notes before deleting my account?
Is contact export available on Klipy's Free plan?
Is contact export available on Klipy's Free plan?
Is there a way to export everything in my Klipy account at once?
Is there a way to export everything in my Klipy account at once?
Can I delete just one contact, deal, or note instead of my whole account?
Can I delete just one contact, deal, or note instead of my whole account?
Does GDPR give me a right to have my data deleted?
Does GDPR give me a right to have my data deleted?
How long does it take for support to delete my account or data?
How long does it take for support to delete my account or data?