What becomes a to-do
Klipy surfaces items such as:- Explicit commitments — e.g. “I’ll send the contract by Thursday.”
- Open questions — topics raised where there’s still no answer (“They asked about pricing — no response yet”).
- Action items from meetings — next steps called out in summaries (“Schedule a follow-up with the technical team”).
- Stalled threads — conversations that need re-engagement (for example, no reply for many days on a warm prospect).
To-do states
Each item moves through one of these states:- Open — still needs action.
- Done — you marked it complete.
- Snoozed — hidden until the date you pick.
- Dismissed — no action needed; archived.
Managing your to-dos
Your list lives in the To-dos section of the workspace. From there you can:- Complete — mark an item resolved when the work is done. This does not send email or messages; it only closes the to-do.
- Snooze — pick a future date to hide an item until you’re ready to revisit it.
- Dismiss — archive items that don’t need follow-up so they stay out of your way.
- View the conversation — open the source thread or meeting transcript so you always have full context.
Every to-do links back to the conversation it came from. Click through to read the full thread or transcript — you never have to guess why an item appeared.
How priority works
Priority is not a fixed label you set once. As new messages and meetings arrive, Klipy re-evaluates what matters most: a thread that goes quiet can become more urgent over time, while a deal that’s heating up can push its items up. Commitments with explicit deadlines tend to surface near the top automatically. Items tied to active pipeline deals are generally weighted above conversations that aren’t tied to live opportunities — so your list stays aligned with revenue, not generic busywork.What Klipy doesn’t track
Klipy is built around client and sales conversations. It won’t create to-dos for unrelated internal work, personal reminders, or activity from channels you haven’t connected.Related guides
Follow-ups & drafts
Approve outbound messages drafted from your conversations — the companion to your to-do list.
Pipelines
See how deal context shapes what Klipy prioritizes in your workspace.