After a meeting ends, Klipy processes the recording to produce a transcript, summary, and action items. This usually takes a few minutes. If nothing appears 15 minutes after your meeting ended, processing may have stalled.Documentation Index
Fetch the complete documentation index at: https://klipy.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
What to check first
Did the notetaker actually join the meeting?
Did the notetaker actually join the meeting?
Klipy can only process a recording if the notetaker was present and admitted into the meeting. If the bot was left in the waiting room or never joined, there’s no recording to process.Check Meetings in your Klipy dashboard to see if the meeting is listed. If it doesn’t appear at all, the notetaker likely didn’t join. See why the notetaker might not have joined →
Was the meeting very long?
Was the meeting very long?
Recordings over 90 minutes may take longer to process due to the volume of audio. If your meeting was unusually long, allow up to 30 minutes before escalating.
Did the meeting end abruptly?
Did the meeting end abruptly?
If the call dropped, the host ended it unexpectedly, or the recording failed on the platform side, Klipy may have received an incomplete or corrupted recording. In these cases, processing can fail silently.
What to do if it’s been 15 minutes
If the transcript is still showing as “processing” or isn’t appearing at all 15 minutes after the meeting ended, contact support with:- The meeting title and date/time
- The video platform used (Zoom, Google Meet, or Teams)
- Whether the Klipy notetaker appeared in the participant list
What gets generated after processing
Once a meeting finishes processing, Klipy creates:- Transcript — full text of what was said, attributed by speaker
- Summary — a structured recap with key topics, decisions, and next steps
- Action items — tasks extracted from the conversation
- Follow-up drafts — suggested email follow-ups to attendees, ready for your approval
All AI outputs — including follow-up emails — go into your approval queue. Nothing is sent automatically.
Why didn't Klipy join my meeting?
Troubleshoot a missed meeting.
How to auto-join all meetings
Make sure Klipy is configured to join future calls.