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You can import an existing contact list into Klipy from a CSV file. This is useful when migrating from another CRM, importing leads from a spreadsheet, or adding contacts in bulk.

Before you import

Your CSV file needs at minimum one of these fields to be useful:
  • Email address (strongly recommended — used for deduplication)
  • Full name or First name + Last name

Supported fields

Klipy maps common CSV column names automatically. For best results, use headers that match these:
CSV columnKlipy field
email / EmailEmail address
first_name / First NameFirst name
last_name / Last NameLast name
company / CompanyCompany name
title / Job TitleJob title
phone / PhonePhone number
linkedin_urlLinkedIn profile URL
website / company_websiteCompany website
notesNotes
If your column names differ, you’ll have the option to map them manually during the import flow.

How to import

1

Go to Contacts

Navigate to Contacts in the left sidebar.
2

Click Import

Look for the Import button in the top-right area of the Contacts view.
3

Upload your CSV

Select your CSV file. Klipy will preview the first few rows and attempt to map your columns to its fields automatically.
4

Review and confirm column mapping

Verify the column mapping looks correct. If Klipy misidentified a column, use the dropdown to reassign it. Unmapped columns are skipped.
5

Start the import

Click Import. Klipy will process the file and add contacts to your database.

How duplicates are handled

If a contact with the same email address already exists in Klipy, the import skips that row — it does not overwrite or update the existing record.
If you want to update existing contacts with new field values (e.g. a new phone number or title), you’ll need to edit those records manually in Klipy. Bulk updates via CSV are not currently supported.

Common import problems and fixes

Check that your CSV uses comma-separated values (not tab or semicolon). Also ensure the first row is the header row with column names. If your file uses a different delimiter, open it in a spreadsheet app and export it as standard CSV.
Rows without an email address may be silently skipped if Klipy can’t create a unique identifier for the contact. Adding an email column improves the import success rate significantly.
If your import created duplicates (e.g. because contacts already existed without an email to match against), contact support with details about the import. We can help clean up bulk duplicates.
There’s no hard row limit documented, but very large imports (10,000+ rows) may take a few minutes to complete. Import performance degrades for very large files — split them into batches if you encounter issues.

How to export contacts

Export your Klipy contacts to a CSV file.

Migrating from another CRM

Tips for moving your data from HubSpot, Salesforce, or another CRM.
Last modified on April 12, 2026