Skip to main content
Klipy needs People and Companies in your workspace to power relationship context, drafts, and suggestions. You can populate that data in two ways: automatically from email when you connect Gmail or Outlook, or manually by uploading a CSV from a CRM export or contact spreadsheet.
If you already connected email during Quickstart, your workspace is already being seeded from email history—you do not need to trigger anything else. The steps below for email explain what ran in the background; skip ahead to CSV if you only want to add records from a file.

Import from email

When you connect your email (Gmail or Outlook) through OAuth—typically during onboarding—Klipy starts an automatic import. You do not run a separate “import” action; it begins right after authorization. What gets imported
  • Email threads: By default, Klipy reads roughly the last six months of threads to build context.
  • Contacts: Addresses are taken from To, From, and Cc on those threads.
  • Companies: Klipy infers companies from email domains and links people to the right accounts.
  • Relationship signals: Klipy computes relationship strength from how often and how recently you correspond with each contact, so your graph reflects real engagement—not just who appears in a directory.
All of this runs in the background after OAuth. You can keep working; records appear in your workspace as processing completes.

Import from CSV

Use CSV import when you already have a clean export from another system, or when you want to bulk-add people and companies without relying on email history alone.
1

Open Import

In the Klipy app, go to Settings → Import.
2

Choose contacts or companies

Select whether you are uploading contacts or companies. Pick the file that matches—Klipy validates columns against the profile you chose.
3

Upload your CSV

Upload your .csv file. For a head start, use Download template on the Import page to match expected column names.Contacts — required and optional fields
FieldRequired
First NameRequired
Last NameRequired
EmailRequired
CompanyOptional
TitleOptional
PhoneOptional
LinkedIn URLOptional
NotesOptional
Companies — required and optional fields
FieldRequired
Company NameRequired
DomainOptional
IndustryOptional
SizeOptional
WebsiteOptional
4

Confirm column mapping

Klipy shows a preview of your file. Confirm that each column maps to the right Klipy field. Fix any mismatches before you proceed—mapping errors are the most common reason imports look wrong on the first try.
5

Run the import

Submit the import. For lists under about 10,000 rows, processing usually finishes in under two minutes. Larger files may take longer; leave the tab open until the run completes.
Duplicates merge, they do not stack. Contacts are deduplicated by email address, and companies by domain. If your file has repeat rows for the same person or company, or if those records already exist from email import, Klipy merges them into a single record. Your final count can be lower than the number of rows in the CSV—that is expected, not data loss.

Next steps

Quickstart

Connect email, complete onboarding, and see what Klipy does with your conversations from day one.

Connecting channels

Wire up email and other channels so Klipy stays in sync with where you sell.
Last modified on April 5, 2026