How a company record appears
Two ways a company record shows up in Klipy:- Automatically — when someone at that company emails a connected inbox, Klipy recognizes the domain and creates the company record alongside the person record for that sender. This is the main way your company list fills in as normal email activity happens.
- Manually or via CSV import — add a company yourself, one at a time from the Companies section, or in bulk via CSV. Use this when you want company records to exist ahead of any email activity — for example, loading a target list before you’ve reached out to anyone there.
What’s on a company record
A company record can hold more than 20 optional fields, grouped roughly as:
Every one of these fields is optional. A company record with several blank fields isn’t broken — it just means enrichment hasn’t filled that field in, or no one has entered it manually yet.
Editing a company record
Every field on a company record is directly editable, regardless of whether it was auto-filled by enrichment, entered manually, or imported via CSV. There’s no read-only field and no visual distinction between an enriched value and one you typed yourself.1
Open the company record
Go to the company’s page from the Companies section, from a linked person record, or from any email thread or meeting that mentions the company.
2
Edit any field directly
Click into a field — industry, ARR, location, a social link, or any other field — and type your correction or addition. Changes save without a separate “edit mode.”
3
Fill in blank fields yourself when needed
If a field enrichment would normally populate is empty, type in what you know. This is the fastest way to complete the record, since there’s no automatic retry.
Enrichment behavior
There’s no re-enrich button on a company record. Klipy doesn’t automatically retry a domain that previously came back empty, and you can’t manually trigger another attempt.
indexedAt, a timestamp for when the company was last indexed by enrichment — this is a background field, not something you check day to day, but it confirms enrichment does run against a domain even when it doesn’t find anything to fill in. For the fuller explanation of why enrichment behaves this way, see Why is a company’s enrichment data empty?
Where do company records in Klipy come from?
Where do company records in Klipy come from?
Klipy creates a company record automatically when someone from that domain is mentioned in your email, or you can add one manually or import companies in bulk via CSV.
How many fields can a company record have?
How many fields can a company record have?
More than 20, covering identity, description, industry, location, financials, social/web links, and CRM fields like champion and owner. All of them are optional.
Why are some fields on a company record still blank?
Why are some fields on a company record still blank?
Enrichment either wasn’t attempted or didn’t find data for that domain, and it fails silently with no error shown. The field stays blank until you fill it in yourself; there’s no re-enrich button to trigger another attempt.
What does the indexedAt timestamp on a company mean?
What does the indexedAt timestamp on a company mean?
It tracks when the company was last indexed by enrichment. It confirms an enrichment pass ran against the domain, even on records where enrichment didn’t find data to fill in.
Can I edit a field that Klipy filled in through enrichment?
Can I edit a field that Klipy filled in through enrichment?
Yes. Every field on a company record is directly editable, whether it came from enrichment, manual entry, or CSV import.