Telegram logoNative

Telegram conversations, in your pipeline

Connect Telegram through the guided flow, and every direct message shows up in Messaging; switch on CRM tracking to log a chat to the right contact. No group chats, channels, or bots involved.

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Klipy connects to Telegram through your existing Telegram account via a guided flow handled by Klipy's messaging provider, the same connection method Klipy uses for WhatsApp and LinkedIn, no separate Business or API account required. Once linked, direct messages show up automatically in Messaging, and switching on CRM tracking for a chat logs it to the matching contact record. Group chats, channels, and bots stay outside the connection; only one-to-one conversations with customers and prospects are captured.

  • Connects through your existing Telegram account via a guided flow handled by Klipy's messaging provider, no separate Business or API account
  • Direct messages show up automatically in Messaging; switching on CRM tracking for a chat logs it to the matching contact
  • Group chats, channels, and bots stay outside the connection, only one-to-one conversations are captured
  • Reply to Telegram threads directly from Messaging, Klipy's social-only view alongside WhatsApp and LinkedIn (email stays in its own feed)
Free on every plan
Connecting Telegram is included on every Klipy plan, including Free. API access, webhooks, and the MCP server ship standard, with no add-on fee.

Quick answer

Klipy connects to Telegram through your existing Telegram account via a guided flow handled by Klipy's messaging provider, the same connection method Klipy uses for WhatsApp and LinkedIn, no separate Business or API account required. Once linked, direct messages show up automatically in Messaging, and switching on CRM tracking for a chat logs it to the matching contact record. Group chats, channels, and bots stay outside the connection; only one-to-one conversations with customers and prospects are captured.

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At a glance

What you need to know

Guided flow

No Business account needed

Connects through your existing Telegram account via a guided flow; no separate Telegram Business or API account is required.

1:1 only

Direct messages only

Klipy captures direct, one-to-one messages only; group chats, channels, and bot conversations stay outside the connection.

$0

On every plan

Telegram connects on every plan, including Free; it counts toward your plan's connected-channel limit like any other channel.

What it does

Klipy connects to Telegram the same way it connects WhatsApp and LinkedIn: through a linked account session, not a separate Telegram Business or API account. Once connected, direct messages from customers and prospects show up automatically in Messaging, and when you switch on CRM tracking for a chat, Klipy logs it to the matching contact record and can draft a follow-up for your approval. Group chats, channels, and bot conversations stay outside the connection; Klipy is built for one-to-one conversation tracking. See what Klipy captures for the full list of messaging channels.

Because Telegram is one of the channels Klipy can both capture and reply on, you can also answer a Telegram thread from inside Klipy once it's connected, the same way you would with WhatsApp or LinkedIn.

How it connects

Connecting Telegram takes a few minutes and works from your regular Telegram account. No separate Business or API account is required.

Connect

  1. Go to Settings, then Channels, then Telegram.
  2. Connect Telegram through the guided flow, handled by Klipy's messaging provider, which authenticates your Telegram account.
  3. Conversations start appearing in Messaging as the initial sync completes.

Full steps: connecting Telegram.

Reconnect

If the session goes inactive, whether from long inactivity or because Telegram ends the session on its side, return to Settings, then Channels, then Telegram and re-authenticate through the same guided flow you used the first time.

Disconnect

Disconnect two ways: from inside Klipy at Settings, then Channels, then Telegram, then Disconnect, or directly inside Telegram under Settings, then Privacy and Security, then Active Sessions. Both paths are documented in connecting Telegram.

Connecting creates an active session similar to Telegram Web. It doesn't send messages, join groups, or take any other visible action on your account: Klipy only acts when you do it yourself from inside the app. For how connections behave across channels generally, see how connections work in Klipy.

Use cases

What you can do with it

I can now keep Telegram DMs in the same pipeline as email, instead of a separate app.

Customer and prospect messages show up in Messaging automatically, and turning on CRM tracking for a chat logs it to the right contact record.

Connecting Telegram

I can now reply to a Telegram thread without switching apps.

Answer a Telegram thread directly from Messaging, Klipy's social-only view alongside LinkedIn and WhatsApp.

I can now track regional sales conversations that live on Telegram in the same pipeline as everything else.

Teams selling into Southeast Asia, Eastern Europe, the Middle East, or Latin America, where Telegram is a common business channel, get those conversations in one place.

Connecting Telegram
Trade-offs

Pros and cons

Pros

  • Works from your regular Telegram account, no Business or API account needed.
  • The same connection method Klipy uses for WhatsApp and LinkedIn, so all three behave consistently inside Messaging.
  • Capture and reply from the same connection.
  • Disconnect and reconnect are both documented, in-app steps, not a support ticket.

Cons

  • Captures direct, one-to-one messages only; group chats, channels, and bots stay outside the connection.
  • Each user connects their own account; there's no shared team inbox for one Telegram number.
  • The first-sync backfill is described as recent conversation history, not a fixed number of days.
  • Counts toward your plan's connected-channel limit like any other channel.
Sources

Docs and references

Klipy docConnecting Telegram
Klipy docHow connections work in Klipy
Klipy docWhat Klipy captures
Klipy docUnibox
Klipy docConnected channels and plan limits
Klipy docSupported integrations overview
FAQ

Frequently asked questions

Does Klipy capture Telegram group chats or channels?

No. Klipy captures direct, one-to-one messages only. Group chats, channels, and bots stay outside the connection.

Do I need a Telegram Business or API account?

No. Klipy connects through your regular Telegram account, the same account you already use for personal and business messages. A separate API account isn't required.

Can I reply to Telegram messages from inside Klipy?

Yes, from Messaging. Connecting itself doesn't take any autonomous action: it creates an active session similar to Telegram Web, and Klipy only sends, joins, or acts when you do it yourself from inside the app.

What happens if my Telegram session expires?

You'll need to reconnect: go back to Settings, Channels, Telegram and re-authenticate through the same guided flow you used the first time.

Can multiple team members connect their own Telegram account?

Yes. Each Klipy user connects their own Telegram account independently, and messages aren't shared with teammates unless they're viewing the same contact record.

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