Feature

March 20, 2025

Jung-Hong KimJung-Hong KimCo-founder & CEO, Klipy

Reply to email inside your CRM, no tab switching

Read and reply to email from any contact or company page inside Klipy. The inbox is embedded, so the conversation and the CRM live in one view.

Reply to emails directly inside Klipy

Klipy now embeds an email inbox on every contact and company page, so you can read, reply, and compose email without leaving the CRM. Replies send from your connected Gmail or Outlook account.

Every person and company page in Klipy has a built-in inbox. Read the thread in the interaction timeline, reply inline, and the message sends from your connected Gmail or Outlook account.

What changed

  • Every contact and company page has an embedded email inbox
  • You can read, reply, and compose without switching tabs
  • Replies send from your connected Gmail or Outlook account
  • The full thread history sits in the interaction timeline alongside the CRM record

You can now read and reply to email without leaving Klipy. Every contact and company page has the inbox built in, so the conversation and the CRM record sit in one view.

What changed

Every person and company page in Klipy now has an email inbox built in. You can read a thread, reply, and compose a new message without opening another tab. Replies send from your connected Gmail or Outlook account, so the message still comes from you.

Who it's for

Owner-sellers who live between their inbox and their CRM all day. If you keep reviewing a contact in one tab and answering them in another, this closes the gap.

How to use it

Open any contact or company page. The full email thread history sits in the interaction timeline. Hit reply, write your response inline, and send. You can read the deal notes, check the history, and answer in the same place. More at klipy.ai.

Frequently asked questions

Which email accounts work with the Klipy inbox?

Replies send from your connected Gmail or Outlook account, so the message comes from you.

Where does the email thread appear?

In the interaction timeline on each contact or company page, next to the deal notes and history.

Jung-Hong Kim

About the author

Jung-Hong Kim

Co-founder & CEO, Klipy

Jung-Hong Kim is the co-founder and CEO of Klipy, the AI CRO for owner-led B2B teams. He has spent over 15 years in B2B technology and builds Klipy while running its sales himself, the same owner-seller he builds for who still closes and delivers the work. He writes about sales follow-up, speed-to-lead, and running a founder-led sales motion without an SDR team, grounded in what actually works when the person selling is also the person doing the delivery.

15+ years in B2B technologyCo-founder and CEO of KlipyHKUST alumnus

Reply to emails directly inside Klipy

Category: Feature. Published: March 20, 2025.

Klipy now embeds an email inbox on every contact and company page, so you can read, reply, and compose email without leaving the CRM. Replies send from your connected Gmail or Outlook account.

This is a changelog entry from Klipy, the AI Sales Operating System. Klipy automatically captures every sales conversation across email, meetings, LinkedIn, WhatsApp, and Telegram, then handles follow-ups, CRM updates, and meeting prep.

Learn more at https://klipy.ai. View all changelog entries at https://klipy.ai/changelog.

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