interaction.captured
What this event means
interaction.captured is emitted when a new interaction record is created for a contact/company thread (email, call, memo, or similar activity).
Webhook type
interaction.captured
Internal source mapping
Payload example
Delivery and idempotency handling
- Keep side effects idempotent. Interactions can be retried during delivery pressure.
- For dedupe checks, prefer
data.id, which is the interaction identifier. peopleandcompanyblocks are included for current snapshots; tolerate absent fields.- Return
2xxonly after your integration applies the interaction atomically.