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interaction.captured

What this event means

interaction.captured is emitted when a new interaction record is created for a contact/company thread (email, call, memo, or similar activity).

Webhook type

interaction.captured

Internal source mapping

Payload example

Delivery and idempotency handling

  • Keep side effects idempotent. Interactions can be retried during delivery pressure.
  • For dedupe checks, prefer data.id, which is the interaction identifier.
  • people and company blocks are included for current snapshots; tolerate absent fields.
  • Return 2xx only after your integration applies the interaction atomically.
Last modified on April 26, 2026