booking.cancelled
What this event means
booking.cancelled is emitted when a confirmed booking is cancelled. The cancellation_reason field will contain the reason provided, if any.
Webhook type
booking.cancelled
Internal source mapping
Payload example
Delivery and idempotency handling
- Use
data.idas the primary idempotency key. data.cancellation_reasonmay benullif no reason was provided.- Cancel any downstream reminders or CRM tasks associated with this booking on receipt.