> ## Documentation Index
> Fetch the complete documentation index at: https://klipy.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Unibox

> Read and reply to LinkedIn, WhatsApp, Telegram, and email in one place—without switching between four different apps to check every thread.

**Unibox** is Klipy’s unified inbox: one screen where messages from your connected channels appear together so you are not jumping between email, LinkedIn, WhatsApp, and Telegram just to see who needs a reply.

<Note>
  Unibox needs at least one connected messaging channel (LinkedIn, WhatsApp, Telegram, or email). If you have not connected anything yet, follow [Connecting channels](/guides/your-connections) first.
</Note>

## What's in Unibox

Unibox pulls **1:1 conversations** you care about into a single chronological feed. You can scan everything at once or narrow the list by channel.

| Channel                      | What appears                                                                | What is not here                                                   |
| ---------------------------- | --------------------------------------------------------------------------- | ------------------------------------------------------------------ |
| **LinkedIn**                 | Direct messages from your connected account                                 | Posts, feed browsing, connection requests, or the full LinkedIn UI |
| **WhatsApp**                 | Messages from WhatsApp chats you have configured in Klipy                   | Broadcast lists or use outside your linked chats                   |
| **Telegram**                 | Messages from your connected Telegram account                               | Channels or bots you have not set up to surface here               |
| **Email (Gmail or Outlook)** | Threads that need a response—same connected mail you use elsewhere in Klipy | A full mail client replacement for every folder and label          |

Across the feed you also get:

* **Reply later (snooze)** — Dismiss a thread and have it come back at a time you choose.
* **Interactions log** — Replies and activity are captured on the contact’s record automatically, so CRM history stays current without copy-paste.

When you send from Unibox, the message goes out on the right channel behind the scenes: LinkedIn from your LinkedIn connection, WhatsApp from your WhatsApp account, Telegram from Telegram, and email from Gmail or Outlook. You stay in one Klipy tab.

## Replying with AI suggestions

Klipy surfaces a suggested reply under many messages so you can move faster without giving up control—nothing sends until you confirm.

<Steps>
  <Step title="A message arrives">
    New or updated threads show up in the unified feed (or in the channel filter you selected).
  </Step>

  <Step title="Review the AI suggestion">
    Below the message, Klipy shows a drafted reply based on the thread and your context.
  </Step>

  <Step title="Accept, edit, or write your own">
    Send the suggestion as-is, edit it first, or replace it entirely—your choice.
  </Step>

  <Step title="Send">
    When you are ready, send through the connected channel. Klipy does not post on your behalf without that explicit step.
  </Step>
</Steps>

## Inline context

The inline **context panel** keeps you oriented without leaving Unibox. Depending on the contact and your data, you may see:

* **Profile** — Who you are talking to and key profile details.
* **Deal stage** — Where they sit in your pipeline when that is tracked in Klipy.
* **Recent conversation history** — Prior touchpoints so the next reply matches the relationship.

Use it to answer in one pass instead of opening the CRM or another tab for every reply.

## What Unibox doesn't do

* **It is not a replacement for LinkedIn (or any network’s) full product** — You manage conversations and replies here, not your whole social workflow.
* **It is not for broadcast or bulk messaging** — Unibox is for **1:1** conversation management, not campaigns at scale.
* **It does not include internal team chat** — Slack, Microsoft Teams, and similar internal tools are not part of Unibox.

## Related

<CardGroup cols={2}>
  <Card title="What Klipy captures" icon="scan" href="/guides/capture">
    How messages and threads flow into Klipy and show up in Unibox.
  </Card>

  <Card title="Follow-ups" icon="mail" href="/guides/follow-ups">
    Drafted replies from background workflows and how they differ from inline Unibox replies.
  </Card>
</CardGroup>