> ## Documentation Index
> Fetch the complete documentation index at: https://klipy.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I not getting notifications in Klipy?

> Klipy has no in-app notifications yet, no bell or banner for deal changes or new contacts. Email notifications are live under Settings > Notifications.

Klipy doesn't have in-app notifications yet: there's no bell, banner, or badge that tells you when a deal changes stage, a contact is added, or a meeting finishes. What is live are email notifications at Settings > Notifications: to-do reminder emails, meeting recap emails, participant recap emails, and agent notification emails.

## What you'll see

* Something happens in Klipy that you'd reasonably expect to be notified about: a deal moves to a new stage, a contact gets added, a meeting completes, a booking gets rescheduled. The action itself goes through normally.
* No in-app notification follows: no bell icon lights up, no toast appears, no notification panel fills in.
* It isn't that the feature is broken for you specifically — there's simply nothing there to receive it yet.
* Around a dozen event types in Klipy are already set up to eventually feed a notification, but none of them currently produce anything visible inside the app.

<Frame caption="Screenshot coming soon: App UI annotated to show there is no bell or badge anywhere">
  <div style={{padding:'2.5rem 1rem',textAlign:'center',border:'1px dashed currentColor',borderRadius:'12px',opacity:0.55}}>Screenshot coming soon</div>
</Frame>

## Why it happens

The piece of Klipy meant to turn those events into an in-app notification is a placeholder today: it receives the event and records that it happened, but nothing renders a notification from it, and the notification surface itself — the bell icon, the panel you'd open to see a list of alerts — hasn't been built yet. This isn't a bug where something occasionally fails; it's a feature that hasn't shipped yet, so it never fires for anyone, on any event, in any workspace.

## What to do now

<Steps>
  <Step title="Go to Settings > Notifications">
    This is where Klipy's live email notifications are managed.
  </Step>

  <Step title="Turn on the email notifications you want">
    Four are available today: to-do reminder emails, meeting recap emails, participant recap emails, and agent notification emails. Each can be switched on independently.

    <Frame caption="Screenshot coming soon: Settings → Notifications, the four email toggles">
      <div style={{padding:'2.5rem 1rem',textAlign:'center',border:'1px dashed currentColor',borderRadius:'12px',opacity:0.55}}>Screenshot coming soon</div>
    </Frame>
  </Step>

  <Step title="Watch your inbox instead of the app">
    Since there's no in-app equivalent right now, these emails are the only way Klipy currently surfaces this kind of update to you.
  </Step>
</Steps>

## When to contact us

If you've turned on one of the four email notifications above and it isn't arriving when you'd expect, that's worth reporting as a bug. In-app notifications aren't live yet, so there's nothing to troubleshoot on that front; the silence there is expected for now.

<AccordionGroup>
  <Accordion title="Will Klipy email me when a deal changes stage?">
    Not specifically. The four live email notifications are to-do reminders, meeting recaps, participant recaps, and agent notifications. A deal stage change alone doesn't trigger any of those today, in-app or by email.
  </Accordion>

  <Accordion title="What are the email notifications I can turn on right now?">
    To-do reminder emails, meeting recap emails, participant recap emails, and agent notification emails, all managed from Settings > Notifications.
  </Accordion>

  <Accordion title="Is Klipy building in-app notifications?">
    The event wiring for around a dozen event types already exists behind the scenes; the visible bell or notification panel hasn't shipped. There's no published date for when it will.
  </Accordion>
</AccordionGroup>