> ## Documentation Index
> Fetch the complete documentation index at: https://klipy.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# What counts as a connected channel?

> A connected channel is any email account, social inbox, or messaging app you've linked to Klipy. Each one counts toward your plan's channel limit.

A **connected channel** is any account or inbox you've linked to Klipy — whether that's an email account, your LinkedIn messages, WhatsApp, or another supported integration. Each connected channel occupies one slot in your plan's channel limit.

## What counts as one channel

Each of the following counts as one connected channel:

| Channel type | Example                  | Counts as |
| ------------ | ------------------------ | --------- |
| Email inbox  | Gmail or Outlook account | 1 channel |
| LinkedIn     | Your LinkedIn messages   | 1 channel |
| WhatsApp     | Your WhatsApp number     | 1 channel |
| Telegram     | Your Telegram account    | 1 channel |

<Note>
  If you connect one Gmail account and one LinkedIn account, that uses 2 of your plan's channel slots.
</Note>

## How many channels does my plan include?

Channel limits vary by plan tier. To see your current usage and limits, go to **Settings → Billing**. You can also find the full breakdown on the [pricing page](https://klipy.ai/pricing).

## How to connect a new channel

<Steps>
  <Step title="Go to Settings → Integrations">
    Open **Settings** from the top-right corner, then click **Integrations** or **Connected channels**.
  </Step>

  <Step title="Choose a channel to add">
    Select the channel type you want to connect — Gmail, Outlook, LinkedIn, WhatsApp, or Telegram.
  </Step>

  <Step title="Authorize access">
    Follow the OAuth or authentication flow for that channel. Most take under a minute.
  </Step>
</Steps>

## Disconnecting a channel

Disconnecting a channel frees up that slot in your plan. Existing data (contacts, conversation history) that was already synced into Klipy is not deleted when you disconnect. To disconnect, go to **Settings → Integrations**, find the channel, and click **Disconnect**.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Does adding a second Gmail account use an extra slot?">
    Yes. Each individual email account — even two Gmail accounts — counts as a separate connected channel.
  </Accordion>

  <Accordion title="Does the meeting notetaker count as a channel?">
    No. The meeting notetaker is included separately and doesn't consume a channel slot.
  </Accordion>

  <Accordion title="What happens if I exceed my channel limit?">
    You won't be able to connect additional channels until you either disconnect an existing one or upgrade to a plan with a higher limit.
  </Accordion>
</AccordionGroup>

<CardGroup cols={2}>
  <Card title="Supported email providers" icon="mail" href="/docs/faq/supported-email-providers">
    Which email and calendar providers Klipy connects to.
  </Card>

  <Card title="Plans and limits" icon="coins" href="/docs/guides/billing/plans-and-limits">
    Full breakdown of what's included in each plan tier.
  </Card>
</CardGroup>